Client Testimonials

Received bulbs.  Thanks very much for the extra.  The lights look and work great. You are good to do business with and I will try you again when I need something you carry.  - Ray


GABRIELA WAS KNOWLEDGEABLE, PROFESSIONAL AND MOST IMPORTANTLY ; VERY CONSIDERATE. PLEASE THANK HER FOR ME.  - Kevin Keefe


You folks did a super job with my order. Fast standard delivery 3/4 of the way across the country. Thanks - Jerry Savaloja


Thank you so much for taking the time to special order these covers. My sincere thanks. - Robert Gledhill


I wanted to provide your organization with a sincere note of thanks. I called in with my final "shopping list" on Friday September 3 at 10:00am; James was extremely helpful with his understanding of the product and his technical advice regarding my purchase. I asked if it was possible to have the order processed as soon as possible. He checked the current backlog of orders, speaking with the shop foreman and replied they could have them out before close of business. Having them shipped UPS; the order was received the next morning at 9:00am. I had scheduled time to install the system Saturday and the following Tuesday and without the extra effort of RLLD I would not have been able to finish the project on time. I was pleased and extremely impressed with the willingness of your staff to go the extra mile and their understanding of "customer service". The minor cost for a priority order was well worth it in my situation. I have told everyone about my experience with RLLD. - Keith Snyder


Mr. Copeland built an arena and decided to put up lights for our convenience. He originally placed a couple of lights on a pole, which resulted in just enough light to be able to get around. This did not satisfy him so he contacted your company and with the help of your lighting specialist, they determined the type of light and amount needed for the arena. What a difference! He placed lights on each side of the arena and one facing the pasture (which we'll use for parking during an event). When we are practicing, just the lights at each end of the arena are plenty. When we turn them all on, they light up the entire arena and then some. We are definitely spoiled with these lights. - Warren


James was very polite and helpful. He quickly returned calls he went out of his way to take care of a problem I had. Thanks again, James. I will be back. - Joe Upchurch


The sales associate that I was dealing with was very thorough and very professional. He had to check stock/availability and phoned me back promptly. - Greg


Thanks for such a fast response! Your customer service is top notch. Keep it up! - Chris


Thanks for your help.  I will be looking for some outside landscape lighting soon.  Feel free to pass along any ideas you may have. Again, thanks for your help.  The light looks great. - Mr. Gaddis


I really appreciate that you made the effort to find out for me from the manufacturer. Even when you don't get what you want - it's reassuring to know that it wasn't for lack of trying. Thanks again for your effort and great customer service. - Jennifer


Thanks for all your help regarding my Phantom Lighting order. I am attaching a digital image of the kitchen with the Phantom lighting strips installed. It was taken in the evening with no flash. My wife is very happy with them.- Keith Snyder


Received it today & called the electrician to schedule the install as soon as possible. Thanks for your help.- Paul Dittrich


I think your online system is great so far... - Sean


Rope light connector missing from initial shipment, but replacement was handled promptly and courteously. I won't hesitate to shop again with you. Thanks, - Martin Nystrand


Thank you for finding a solution to my problem. Tom and Kim are to be commended for doing a great job. Too often these days, we all are 'numbers' in the system. It is customer service like this that remind us all that we are faces, not just another number. I appreciate your time and efforts.Tom Johnson


Hey, Tom: I finally got through. I know it has everything to do with my mentality---LOW--. Thank you for your great help. I've gone everywhere in this damned town and you took care of that need in a matter of minutes and I had some fun doing it. Hell, that's the way life should be.!  - A. Terry Knueppel


Thank you for your service. The dimmers arrived and are perfect. I have appreciated your efficiency and consideration and will use your services again in the near future.  - JH Powell


EVERYTHING WAS WONDERFUL. I LOVE USING THE WEBSITE. I PLACED AN EMERGENCY PHANTOM ORDER AND THOSE GUYS REALLY GOT IT DONE FAST AND EFFICIENTLY!!!! – Anonymous


Received yesterday. Thanks for the prompt service!  - Lynne Ovington


Please pass on my thanks and regards to Kim Pham, even though the products were shipping to the UK everything seemed so easy. Great Job I will recommend you to friends and colleagues.  - Chris Thomson


Great to work with, very friendly service, Highly recommend!!  - Jeff Quigg


...I discovered this fantastic web site devoted to landscape and interior lighting equipment. I was amazed at the selection of products in every size, shape and color, including copper...So I called for a little free advice and discussed my design with a consultant. He was able to quickly help me assemble a lighting package at a cost that I was comfortable spending at the time. We talked about the size of the trees to determine the correct wattage and beam spread and how best to light my fountains, without creating glare or shadows. We looked at several path lights and I selected this cute little copper one that would over time, patina to match the gutters on my house. Since this was my first design, we sized the transformer with capacity to add more lights in the future and wire to handle the load. This guy really knew his business! ... - T.K. - To read more, please click here.


WOW - I just received the 12 volt transformers that I ordered yesterday.  That was certainly an unexpected and pleasant surprise.  Thanks for the great customer service, quality products and speedy delivery! - Curtis Billing


Your company is outstanding in every way. The staff is courteous, efficient, and helpful. I wish other companies would copy your standards and professionalism. I am delighted with the results of this project. The electricians were wonderful to work with, very helpful and informative. I’ll not only recommend you to a friend, I’ll be sure to remind my decorator how important lighting is. –Ronald & Adele Astin


Thank you very much for the fast response and providing me the technical information I needed on the piano light to make a decision. - George Pender


Thank you again for all your help in selecting the lighting products I needed.  I really appreciate such good customer service! - Lusia Richards


Your electrician did a great job. He was prompt, neat, and thorough. He fixed not only the problem I had reported, but one I had not. –Jim Deen


Great web site and prices...Very easy to find and I ordered just what I needed. - Barry Smith


I have bought four 10" 120 volt Pagoda Lights (TEC PGL10B) last week. The fixtures were so nice that I had to buy another one.  I love my lighting! - Barbara Fauser


The electricians were professional and quiet. They worked hard and did not waste any time. They seemed to know what they were doing & were confident, which made me feel less anxious, because I had complicated chandeliers and sconces. –Laurie Krueger


Thanks for expediting the shipment and for the telephone calls advising me on the matter. It's a pleasure doing business with you. - Bill Daughtrey


Thank you for all of your technical support and helping me select the right dimmer for my house. You guys really know your Lutron products! - Jack Johnston


Thank you. The shipping was so fast that the order actually arrived before the e-mail confirmation. Great service!  -  John Powers


I look forward to doing business with you again in the future and will be happy to recommend your company to my friends and colleagues. - Mary Morris.


This was the first time any sub on this job came to the door, told me what he was going to do, then showed me the work after he completed it. – Laura Walls


I think the electricians you sent to my home were very competent and polite. I had a difficult job and they were sincerely concerned to correct the situation when they did not have to. Journeyman was an A+. –Marlene Scott


The men arrived promptly- my room was left actually cleaner and the work was done perfectly. They were so nice! –Stanley Herrin


We have recommended your company many times. Very satisfied! –Frank Blumenfeld


Your crew is the best I’ve ever worked with. If everything else at my home was this well run, our project would be DONE!! –Lynda Transier


I am very impressed with all your employees! They are so courteous and anxious to please- a real pleasure to work with. I was extremely impressed that your workers were so neat! All flowerbeds look as though no one has been here. –Doug & Suzanne Swanson


The electricians are conscientious, polite, professional, and happy! –J. T. Hackett


I was very pleased and impressed from the moment I called your office –Jack Skalla


Everyone who worked on the job was pleasant and helpful at all times. It was a pleasure to have them in my home. They were more than happy to redo anything if necessary to please me! –Schube


Your electrician was outstanding! He was competent, polite, and intent on doing everything until completed. He allowed me to contact him personally with any questions. –Mrs. O’Neill


It is real refreshing to have a contractor and his subs show up on time and do workmanship like work! Both exterior and interior crews were a pleasure to have around; they are doing it right… Keep up surprising clients that have had to battle other contractors in the past. –Robert Nalley

 

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